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FAQ

General

Do Southwest Traders ship International orders?

Not generally, Southwest traders currently only ship within Australia. Although we have made exceptions under certain conditions, you may contact us through our contact page and make a request.

 

Are Southwest Traders a “drop ship” business?

No, we do not participate in any type of “drop ship” program. Southwest traders are the direct importers of all products sold through this website. Products are in stock ready to be delivered to your ASAP.

 

Is Southwest Traders an Australian owned and based business?

Yes, we are located on the Sunshine Coast Queensland. We are a family run business 100% Australian owned.

 

Do Southwest Traders have a retail outlet?

We do not have a permanent retail store. We frequently go to markets, fairs and expos to promote our products and website. If you are interested to know where we will be next, please contact us This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Do Southwest Traders have a returns policy?

Yes, we have full confidence in the quality of all our products. For this reason we have a 100% satisfaction guaranty backed by our no hassles and risk free returns policy. You may view our full Returns Policy page here..

 

Do Southwest Traders have a privacy policy?

Yes, we have a comprehensive privacy policy to protect the privacy of our customers and visitors to our website. You may view our full Privacy Policy here…

 

The product that was on your site yesterday is no longer there?

If a product is no longer listed in our shopping cart it is because:

1Product was a “one of the kind” and will no longer be available.

2Product is temporarily “out of stock”. Once it is available again it will be re-listed in our shopping cart.

 

Are all your products made by Native American Indians?

We have a range of authentic merchandise made by Native American Indians. We also have a premium range of merchandise in southwest designs and styles especially made for us in Mexico, India and Pakistan. In each case we clearly state where the product is from in the details page of each product. If you are still unsure about this, do not hesitate to contact us, This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

 

Flat Rate Delivery!

$7.50 Flat Rate Delivery! Australia wide delivery, per purchase order.
  • Registed Aust. Post
  • Trackable Number
  • Full Insurance

FREE! Shoulder Bag

free shoulderbag
With every order. Hurry! Limited Stock.
Southtwest Traders are the direct importers of all products for sale through this website. All products are in stock ready to be delivered to you ASAP.
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